Terms of Service

4.1 Project Proposals

Each project begins with a detailed proposal outlining the scope of work, timeline, deliverables, and pricing. The proposal becomes binding once accepted by both parties.

4.2 Project Scope

The project scope defines what is included in the agreed services. Any work outside the defined scope will be considered additional work and may incur extra charges.

4.3 Project Timeline

Timelines are estimates based on the information available at project commencement. Delays caused by the Client (late content delivery, delayed feedback, etc.) may result in timeline adjustments.

6.1 Pricing and Fees

All prices are specified in the project proposal and are in USD (or as otherwise specified). Prices are subject to change for future projects but will remain fixed for ongoing projects.

6.2 Payment Schedule

Unless otherwise agreed, payments are typically structured as follows:

• Deposit: 50% of the total project cost due upon contract signing
• Milestone payments: As specified in the project proposal (if applicable)
• Final payment: Remaining balance due before website launch or deliverable handover

6.3 Late Payments

Invoices are due within 15 days of issue unless otherwise specified. Late payments may incur a fee of 1.5% per month (18% annually) or the maximum allowed by law, whichever is less. Work may be suspended until payment is received.

6.4 Refund Policy

Deposits are non-refundable once work has commenced. For partially completed projects, refunds will be calculated based on work completed minus a 20% administrative fee.

7.1 Client Content

The Client retains all rights to content, images, logos, and materials provided to DrewsTech Services. The Client grants DrewsTech Services a license to use these materials solely for the purpose of completing the project.

7.2 Developed Work

Upon full payment, ownership of custom-developed code and designs specific to the Client's project transfers to the Client. However, DrewsTech Services retains rights to:

• Reusable code libraries, frameworks, and templates
• General development methodologies and techniques
• Third-party components, plugins, and libraries
• Pre-existing intellectual property

7.3 Portfolio Rights

DrewsTech Services reserves the right to display completed projects in our portfolio, marketing materials, and case studies unless explicitly prohibited by a non-disclosure agreement or confidentiality clause.

7.4 Third-Party Components

Projects may include third-party software, plugins, or components subject to their own licenses. The Client is responsible for complying with these third-party licenses.

8.1 Service Warranty

DrewsTech Services warrants that all work will be performed in a professional and workmanlike manner consistent with industry standards. Bug fixes and corrections for issues arising from our work are provided free of charge for 30 days after project completion.

8.2 No Guarantee of Results

While we strive for excellence, we do not guarantee specific results such as website traffic, search engine rankings, sales conversions, or other business outcomes.

8.3 Third-Party Services

We are not responsible for the performance, availability, or policies of third-party services, hosting providers, domain registrars, or platforms integrated into your website.

10.1 Post-Launch Support

We provide 30 days of complimentary post-launch support for bug fixes and issues directly related to our work. Additional support and maintenance services are available through separate service agreements.

10.2 Ongoing Maintenance

Ongoing maintenance services (software updates, security patches, content updates, etc.) require a separate maintenance agreement with monthly or annual fees.

10.3 Website Backups

While we implement backup procedures, the Client is ultimately responsible for maintaining their own backups of all website content and data.

11.1 Termination by Client

The Client may terminate a project at any time with written notice. The Client remains responsible for payment for all work completed up to the termination date, plus a 20% termination fee on remaining project value.

11.2 Termination by DrewsTech Services

We may terminate a project if:

• The Client fails to make payments according to the agreed schedule
• The Client breaches these Terms in a material way
• The Client fails to provide necessary materials or feedback for 30 days
• The project becomes impractical or impossible to complete

11.3 Effect of Termination

Upon termination, all outstanding payments become immediately due. Work product completed and paid for will be delivered to the Client. Incomplete work remains the property of DrewsTech Services.

14.1 Negotiation

In the event of any dispute, both parties agree to first attempt to resolve the matter through good-faith negotiation.

14.2 Mediation

If negotiation fails, parties agree to attempt mediation before pursuing legal action.

14.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ghana, without regard to its conflict of law provisions.

15.1 Entire Agreement

These Terms, together with any project proposals or contracts, constitute the entire agreement between the parties.

15.2 Amendments

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified Terms.

15.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.4 Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15.5 Assignment

The Client may not assign or transfer these Terms without our written consent. We may assign these Terms to any successor or affiliate.

15.6 Force Majeure

Neither party shall be liable for delays or failures caused by circumstances beyond their reasonable control, including natural disasters, war, terrorism, strikes, or government actions.